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Customer Journey Mapping

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LimeBridge

We look at the irritating or unnecessary steps and quantify the impact of these on cost and customer effort. We then redesign the journey with best practice procedures that reduce customer effort and the best organisation structure to get the work to the right people. 

Address: 19-29 Martin Place, Sydney NSW 2000, Australia

Phone: (+61) 2 923 8626

Website: http://www.limebridge.com.au

Tags: Customer Journey Mapping

Voice of the Customer / LimeBridge

MaritzCX

Tags: Customer Journey Mapping

Voice of the Customer / MaritzCX

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