NICE inContact is the cloud contact centre software leader. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Analytics, Workforce Optimisation, Automation and Artificial Intelligence on an Open Cloud Foundation.
Address: Level 5, 2 Elizabeth Plaza North Sydney, NSW 2060
Phone: +61 2 9927 1100
Enghouse Interactive is the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders.
Supporting over 10,000 customers in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on-premises or in the Cloud.
Address: Suite 703, 80 Mount Street, North Sydney, NSW 2060
Phone: 1300 932 266
Premier Contact Point helps you deliver the ultimate customer experience with our class-leading multi-channel, cloud customer contact solution.
For over 30 years, Premier Technologies has provided thought leadership and real value to customers through a focus on the automation and delivery of customer interactions.
Over that time, Premier has built its place as the market leader in cloud-based customer contact and secure payments technologies in Australia and overseas.
Address: Level 16/501 Swanston Street, Melbourne VIC 3000
Phone: (+61) 1300 85 8483
Our omnichannel customer engagement platform includes solutions for customer acquisition and customer care.
All enabled by digital, voice, outbound and biometric security products. All powered by AI. And all deployed by the industry’s largest global professional services team—offering unparalleled vision, deep industry expertise and a proven track record in delivering success to organisations like yours.
Address: Level 11, 124 Walker Street, North Sydney, 2060
Phone: (+61) 2943 423 00
Tags: IVR SolutionTechnology / Complete Solutions / Nuance Communications Australia
MaxContact is a True Cloud, future proof, Omni-Channel contact centre suite that has been designed and built by contact centre professionals ensuring it meets all your needs and requirements.
Feature rich, and built on the latest technologies, MaxContact is a truly hosted contact centre. With no hardware or software download required, it is more than suitable for multi-site operations or home workers.
Phone: (+07) 5329 478 5
Australian owned ipSCAPE, is a global leader in cloud contact centre solutions. You’ll be able to grow your business faster with our scalable, innovative, omnichannel, cloud-based technology and also enjoy 24/7 customer support.
The unique ipSCAPE platform makes it quick and easy for companies to deliver legendary customer service.
Address: 140 Arthur Street, North Sydney NSW, Australia
Phone: (+61) 1300 477 227