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livepro

Since 2001, livepro has partnered with leading and award-winning organisations to enhance customer service, reduce operating costs, foster employee engagement and improve compliance. 

Today, our team has helped organisations across different sectors and of all sizes, to provide their customers with the perfect answer whatever, whenever, wherever.

You don’'t need to be an IT specialist to implement and manage livepro.  It’'s been built by customer service experts for customer service teams.

Address: Level 6, 12 Mount Street, North Sydney

Phone: (+61) 1300 548 356

Website: https://livepro.com/

Tags: Knowledge Management Systems

Technology / CRM and Knowledge / livepro
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Nuance Communications Australia

Voice Biometrics: Simpler, stronger customer authentication & Powerful Analytics Solutions to unlock the power of your customer conversations

Voice authentication overcomes knowledge-based security issues by analysing your customer’s voice for hundreds of unique characteristics, then matching to a voiceprint file. 

Discover how our Voice Biometric solutions can improve your customer satisfaction, enhance trust and security, make your agent's life easier and reduce costs. 

Address: Level 11, 124 Walker Street, North Sydney, 2060

Phone: (+61) 2 943 4230

Website: https://www.nuance.com/en-au/

Tags: Artificial Intelligence Authentication Technology providers Customer Analytics Speech Analytics Voice Analytics Voice Biometrics

Technology / Analytics & Authentication / Nuance Communications Australia
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Concentrix

Competitive differentiation. Customer loyalty. Growth in wallet share.

These are highly sought-after outcomes earned by companies investing in exceptional customer experience. Click the link to learn more about how Concentrix can partner with your business. 

Address: 146 Arthur Street, North Sydney NSW, Australia

Phone: (+61) 1300 288 088

Website: https://www.concentrix.com/

Tags: Customer Service Solutions Telemarketing Outsourcing Lead Generation Solutions Collections Services Claims Management Inbound Sales Sales Solutions Business Process Outsourcing (BPO) Providers At Home Agents

Outsourcing / Australia / Concentrix

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